Axiom Installation instructions

Notices

Trademark and patents notice

Raymarine, Tacktick, Clear Pulse, Truzoom, SeaTalk, SeaTalkhs , SeaTalkng, and Micronet, are registered or claimed trademarks of Raymarine Belgium.

FLIR, LightHouse, DownVision, SideVision, RealVision, HyperVision, Dragonfly, Element, Quantum, Axiom, Instalert, Infrared Everywhere, The World’s Sixth Sense and ClearCruise are registered or claimed trademarks of FLIR Systems, Inc.

All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners.

This product is protected by patents, design patents, patents pending, or design patents pending.

Fair Use Statement

You may print no more than three copies of this manual for your own use. You may not make any further copies or distribute or use the manual in any other way including without limitation exploiting the manual commercially or giving or selling copies to third parties.

Software updates

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Check the Raymarine website for the latest software releases for your product.

www.raymarine.com/software

Product documentation

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The latest versions of all English and translated documents are available to download in PDF format from the website: www.raymarine.com/manuals.

Please check the website to ensure you have the latest documentation.

Important information

Warning: Product installation and operation

  • This product must be installed and operated in accordance with the instructions provided. Failure to do so could result in personal injury, damage to your vessel and/or poor product performance.
  • Raymarine recommends certified installation by a Raymarine approved installer. A certified installation qualifies for enhanced product warranty benefits. Contact your Raymarine dealer for further details, and refer to the separate warranty document packed with your product.

Warning: High voltage

This product contains high voltage. Adjustments require specialized service procedures and tools only available to qualified service technicians. There are no user serviceable parts or adjustments. The operator should never remove the cover or attempt to service the product.

Disclaimers

Raymarine does not warrant that this product is error-free or that it is compatible with products manufactured by any person or entity other than Raymarine.

This product uses digital chart data, and electronic information from Global Navigation Satellite Systems (GNSS) which may contain errors. Raymarine does not warrant the accuracy of such information and you are advised that errors in such information may cause the product to malfunction. Raymarine is not responsible for damages or injuries caused by your use or inability to use the product, by the interaction of the product with products manufactured by others, or by errors in chart data or information utilized by the product and supplied by third parties.

This product supports electronic charts provided by third party suppliers which may be embedded or stored on memory card. Use of such charts is subject to the supplier’s End-User Licence Agreement.

RF exposure

This equipment complies with FCC / ISED RF exposure limits for general population / uncontrolled exposure. The wireless LAN / Bluetooth antenna is mounted behind the front facia of the display. This equipment should be installed and operated with a minimum distance of 1 cm (0.39 in) between the device and the body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures.

Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio / TV technician for help.

Innovation, Science and Economic Development Canada (ISED)

This device complies with License-exempt RSS standard(s).

Operation is subject to the following two conditions:

  1. This device may not cause interference; and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

Innovation, Sciences et Développement économique Canada (Français)

Cet appareil est conforme aux normes d'exemption de licence RSS.

Son fonctionnement est soumis aux deux conditions suivantes:

  1. cet appareil ne doit pas causer d'interférence, et
  2. cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Japanese approvals

In the frequency band used for this device, campus radio stations (radios stations that require a license) and specified low power radio stations (radio stations that do not require license) for mobile identification and amateur radio stations (radio stations that require license) used in industries such as microwave ovens, scientific, medical equipment devices and production line of other factories are also being operated.

  1. Before using this device, please make sure that campus radio stations and specified low power radio stations for mobile identification and amateur radio stations are not being operated nearby.
  2. In case there is any case of harmful interference to campus radio stations for mobile identification caused by this device, please immediately change the frequency used or stop the transmission of radio waves and then consult about the measures to avoid interference (for example, the installation of partitions) through the contact information below.
  3. Besides, when in trouble, such as when there is any case of harmful interference to specified low power radio stations for mobile identification or amateur radio stations caused by this device, please consult through the following contact information.

Contact information: Please contact your local authorized Raymarine dealer.

MSIP Warning Statement for Radio Devices (Korea only)

  • 제작자 및 설치자는 해당 무선설비가 전파혼신 가능성이 있으므로 안전 인명과 관련된
  • 서비스는 할 수 없음을 사용자 설명서 등을 통하여 운용자 및 사용자에게 충분히 알릴 것
  • 법에 의해 전 방향 전파 발사 및 동일한 정보를 동시에 여러 곳으로 송신하는 점-대-다지점 서비스에의 사용은 금지되어 있습니다.

Declaration of Conformity

Warranty registration

To register your Raymarine product ownership, please visit www.raymarine.com and register online.

It is important that you register your product to receive full warranty benefits. Your unit package includes a bar code label indicating the serial number of the unit. You will need this serial number when registering your product online. You should retain the label for future reference.

Technical accuracy

To the best of our knowledge, the information in this document was correct at the time it was produced. However, Raymarine cannot accept liability for any inaccuracies or omissions it may contain. In addition, our policy of continuous product improvement may change specifications without notice. As a result, Raymarine cannot accept liability for any differences between the product and this document. Please check the Raymarine website (www.raymarine.com) to ensure you have the most up-to-date version(s) of the documentation for your product.

Document and product information

Product documentation

The following documentation is applicable to your product:

All documents are available to download as PDFs from www.raymarine.com

Documentation

Description Part number

Installation instructions (This document)

87298

Surface/Flush mounting template

  • 7” — 87295
  • 9” — 87296
  • 12” — 87297

Front installation kit Installation instructions

87304

Legacy MFD to Axiom adaptor plates installation instructions

87316

RCR-SDUSB Installation instructions

87317

LightHouse 3 Basic operation instructions

81369

LightHouse 3 Advanced operation instructions

81370

               

Applicable products

This document is applicable to the following products:

Axiom Multifunction Displays

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Product number Name Description
E70363 Axiom 7 7” MFD Chartplotter
E70363–DISP Axiom 7 7” MFD Chartplotter (supplied with Rear mount kit only)
E70364 Axiom 7 DV 7” MFD with built-in DownVision sonar module
E70364–01 Axiom 7 DV (including CPT–S transom transducer) 7” MFD with built-in DownVision sonar module
E70364–02 Axiom 7 DV (including CPT–100DVS transducer) 7” MFD with built-in DownVision sonar module
E70364–DISP Axiom 7 DV 7” MFD with built-in DownVision sonar module (supplied with Rear mount kit only)
E70365 Axiom 7 RV 3D 7” MFD with built-in RealVision 3D sonar module
E70365–03 Axiom 7 RV 3D (including RV–100 transom transducer) 7” MFD with built-in RealVision 3D sonar module
E70365–DISP Axiom 7 RV 3D 7” MFD with built-in RealVision 3D sonar module (supplied with Rear mount kit only)
E70366 Axiom 9 9” MFD Chartplotter
E70366–DISP Axiom 9 9” MFD Chartplotter (supplied with Rear mount kit only)
E70367 Axiom 9 RV 3D 9” MFD with built-in RealVision 3D sonar module
E70367–02 Axiom 9 RV 3D (including CPT–100DVS transducer) 9” MFD with built-in RealVision 3D sonar module
E70367–03 Axiom 9 RV 3D (including RV–100 transom transducer) 9” MFD with built-in RealVision 3D sonar module
E70367–DISP Axiom 9 RV 3D 9” MFD with built-in RealVision 3D sonar module (supplied with Rear mount kit only)
E70368 Axiom 12 12” MFD Chartplotter
E70368–DISP Axiom 12 12” MFD Chartplotter (supplied with Rear mount kit only)
E70369 Axiom 12 RV 3D 12” MFD with built-in RealVision 3D sonar module
E70369–03 Axiom 12 RV 3D (including RV–100 transom transducer) 12” MFD with built-in RealVision 3D sonar module
E70369–DISP Axiom 12 RV 3D 12” MFD with built-in RealVision 3D sonar module (supplied with Rear mount kit only)

                  

Compatible transducers for Axiom MFDs

Depending on your MFD variant you can connect the following transducer types directly to your MFD:

Axiom DV (Using 9–pin connection)

Axiom RV (Using 25–pin connection)

  • RealVision 3D transducers
  • DownVision transducers using available adaptor cables. Refer to Spares and accessories for a list of available adaptor cables.
  • CHIRP conical beam transducers using available adaptor cables. Refer to Spares and accessories for a list of available adaptor cables.
  • Non-CHIRP transducer can be connected using available adaptor cables. Refer to Spares and accessories for a list of available adaptor cables. Refer to the Raymarine ® website for compatible transducers: www.raymarine.com/transducers.

Axiom Chartplotter

Axiom Chartplotter only variants require a networked Sonar module to enable Sonar.

Parts supplied - Axiom 7

Parts Supplied - Axiom 7 (DISP)

Parts supplied - Axiom 9 and 12

Installation

Selecting a location

Caution: Product weight

  • Refer to the technical specification for your product to ensure the intended mounting surface is suitable to bear its weight.
  • 2 people may be required for installation of larger / heavier products.

Warning: Switch off power supply

Ensure the vessel’s power supply is switched OFF before starting to install this product. Do NOT connect or disconnect equipment with the power switched on, unless instructed in this document.

Warning: Potential ignition source

This product is NOT approved for use in hazardous/flammable atmospheres. Do NOT install in a hazardous/flammable atmosphere (such as in an engine room or near fuel tanks).

General location requirements

When selecting a location for your product it is important to consider a number of factors.

EMC installation guidelines

Raymarine equipment and accessories conform to the appropriate Electromagnetic Compatibility (EMC) regulations, to minimize electromagnetic interference between equipment and minimize the effect such interference could have on the performance of your system

Correct installation is required to ensure that EMC performance is not compromised.

Note: In areas of extreme EMC interference, some slight interference may be noticed on the product. Where this occurs the product and the source of the interference should be separated by a greater distance.

For optimum EMC performance we recommend that wherever possible:

  • Raymarine equipment and cables connected to it are:
    • At least 1 m (3.3 ft) from any equipment transmitting or cables carrying radio signals e.g. VHF radios, cables and antennas. In the case of SSB radios, the distance should be increased to 2 m (6.6 ft).
    • More than 2 m (6.6 ft) from the path of a radar beam. A radar beam can normally be assumed to spread 20 degrees above and below the radiating element.
  • The product is supplied from a separate battery from that used for engine start. This is important to prevent erratic behavior and data loss which can occur if the engine start does not have a separate battery.
  • Raymarine specified cables are used.
  • Cables are not cut or extended, unless doing so is detailed in the installation manual.
Note:

Where constraints on the installation prevent any of the above recommendations, always ensure the maximum possible separation between different items of electrical equipment, to provide the best conditions for EMC performance throughout the installation.

GNSS (GPS) location requirements

In addition to general guidelines concerning the location of marine electronics, there are a number of environmental factors to consider when installing equipment with an internal GNSS receiver.

Touchscreen location requirements

Wireless location requirements

A number of factors can influence wireless performance. It is important to ensure you test the connection performance at the desired location before installing wireless-enabled products.

Line of sight

For best results the wireless product should have a clear, direct line of sight to the product it will be connected to. Any physical obstructions can degrade or even block the wireless signal.

The construction of your vessel can also have an impact on wireless performance. For example, metal structural bulkheads and roofing will reduce — and in certain situations — block the wireless signal.

If the wireless signal passes through a bulkhead containing power cables this can also degrade wireless performance.

Reflective surfaces such as metal surfaces, some types of glass and even mirrors can drastically affect performance or even block the wireless signal.

Viewing angle considerations

Product dimensions

Axiom 7 trunnion mount dimensions

Axiom 7 surface and flush mount dimensions

Axiom 9 and 12 trunnion mount dimensions

Bracket (Trunnion) mounting

The bracket can be used to mount your MFD on a horizontal surface, the bracket can also be used to mount the MFD in an above head installation.
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Note: The illustration depicts an Axiom 7 being mounted on a plastic trunnion bracket. The trunnion bracket supplied with the Axiom 9 and Axiom 12 are made from metal and so look different than the trunnion shown. A metal trunnion bracket is also available for the Axiom 7 as an accessory; Part number: R70524.
1. Using the Bracket as a template, Mark and drill 4 x pilot holes on the mounting surface.
2. Use self tapping screws to secure the trunnion bracket to the mounting surface.
If the mounting surface is too thin for the screws provided, use stainless steel machine screws, washers and locking nuts, alternatively reinforce the rear of the mounting surface.
3. Using the bracket knobs, secure the MFD to the Bracket, ensuring the ratchet teeth are correctly engaged.
The knobs should be tightened by hand, sufficiently to prevent the MFD from moving whilst your vessel is underway.
4. Route and connect necessary cables.

Axiom 7 flush and surface mounting

Removing the trunnion adaptor Axiom 7

The trunnion adaptor supplied fitted to the Axiom 7 can be removed to enable the adaptor to be used as a clamp for surface and flush mount installations, the adaptor must also be removed before installation the unit using the Rear mount brackets or Front Installation kit.
1. Unscrew the 4 x M5x16 screws using a 4 mm hex wrench (Allen key).
2. Pull the trunnion adaptor away from the MFD.

Surface or Flush mounting Axiom 7 only

When suitable access is available behind the desired mounting surface, the MFD can be surface or flush mounted.

Surface or flush mounting using the Rear Mount Kit

When suitable access is available behind the desired mounting surface then the MFD can be surface or flush mounted using the Rear Mount Kit.
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1. Using the Surface/Flush mounting template as a guide, cut the relevant cut out hole in the mounting surface, if you are Flush mounting the MFD, also follow the rebate information on the mounting template.
2. Screw the 4 x studs into the rear of the MFD.
3. Remove the backing from the gasket and attach it to the rear of the MFD, ensuring that the black, soft side is against the rear of the MFD.
4. Insert the MFD into the cut out hole.
Important: In above decks, flush mount installations, marine grade silicone should be used to seal the gap between the edge of the mounting surface and the edge of the MFD.
5. Place the Rear Mount Brackets over the studs.
Depending on the size of your MFD, the brackets will look different, however the installation procedure remains the same.
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6. Secure the MFD in position by hand-tightening the thumb nuts onto the studs.
Important: To prevent potential damage to the unit, do NOT overtighten the thumb nuts. Hand tighten only.
7. If required insert your MicroSD card into the MFD card reader located behind the rubber bung on the rear of the MFD.
8. Route and connect necessary cables.

Connections

Connections overview

Connecting cables

Follow the steps below to connect the cable(s) to your product.

Power connection

The power cable must be connected to a 12 V dc power supply, this can be achieved by connecting directly to a battery, or via the distribution panel. For 24 V vessels a suitable voltage converter is required. The product is protected against reverse polarity.

In-line fuse and thermal breaker ratings

The following in-line fuse and thermal breaker ratings apply to your product:

In-line fuse rating Thermal breaker rating
7 A 7 A
Note:
  • The suitable fuse rating for the thermal breaker is dependent on the number of devices you are connecting. If in doubt consult an authorized Raymarine dealer.
  • Your product’s power cable may have an in-line fuse fitted, if not then you must add an in-line fuse / breaker to the positive wire of your product’s power connection.

Caution: Power supply protection

When installing this product ensure the power source is adequately protected by means of a suitably-rated fuse or automatic circuit breaker.

Power distribution

Recommendations and best practice.

Implementation — direct connection to battery

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1

Waterproof fuse holder containing a suitably-rated inline fuse must be fitted. For suitable fuse rating, refer to: In-line fuse and thermal breaker ratings.

2

Product power cable.

3

Drain wire connection point.

Battery connection scenario A:

Suitable for a vessel with a common RF ground point. In this scenario, if your product’s power cable is supplied with a separate drain wire then it should be connected to the vessel’s common ground point.

Battery connection scenario B:

Suitable for a vessel without a common grounding point. In this case, if your product’s power cable is supplied with a separate drain wire then it should be connected directly to the battery’s negative terminal.

Power cable extension

If you need to extend the length of the power cable supplied with your product, ensure you observe the following advice:

  • The power cable for each unit in your system should be run as a separate, single length of 2-wire cable from the unit to the vessel's battery or distribution panel.
  • Ensure that the extension cable is of a sufficient gauge for the supply voltage and the total load of the device and the length of the cable run. Refer to the following table for typical minimum power cable wire gauges.
Cable length in meters (feet) Wire gauge in AWG (mm2) for 12 V supply Wire gauge in AWG (mm2) for 24 V supply
<8 (<25) 16 (1.31 mm2) 18 (0.82 mm2)
16 (50) 14 (2.08 mm2) 18 (0.82 mm2)
24 (75) 12 (3.31 mm2) 16 (1.31 mm2)
>32 (>100) 10 (5.26 mm2) 16 (1.31 mm2)
Important:

Be aware that some products in your system (such as sonar modules) can create voltage peaks at certain times, which may impact the voltage available to other products during the peaks.

Important: To ensure power cables (including any extension) are of a sufficient gauge, ensure that there is a continuous minimum voltage of 10.8 V dc at the end of the cable where it enters the product’s power connector, even with a fully flat battery at 11 V dc. (Do not assume that a flat battery is at 0 V dc. Due to the discharge profile and internal chemistry of batteries, the current drops much faster than the voltage. A “fully flat” battery still shows a positive voltage, even if it doesn’t have enough current to power your device.)

Warning: Product grounding

Before applying power to this product, ensure it has been correctly grounded, in accordance with the instructions provided.

Warning: Positive ground systems

Do not connect this unit to a system which has positive grounding.

Grounding — optional dedicated drain wire

Frequencies emitted from equipment such as switch mode power supplies or MF/HF transmitters etc. can cause interference with your MFD’s touchscreen. If you experience issues with touchscreen performance, fitting an additional dedicated drain wire can resolve the issue.

Transducer connection

If your MFD includes a built-in sonar module then you can connect a transducer to your MFD.

DownVision transducer extension cable

For best performance, cable runs should be kept to a minimum. However, for some installations it may be necessary to extend the transducer cable.

  • A 4 m (13.1 ft.) Transducer extension cable (A80273) is available.
  • It is recommended that only one cable extension is used.

Axiom transducer adaptor cables

The following adaptor cable are available to enable connection of a wider selection of transducers.

Axiom DV adaptor cables

A80484

Axiom DV to 7-pin Embedded Transducer Adapter

A80485

Axiom DV to 7-pin CP370 Transducer Adapter

A80486

Axiom DV to 9-pin DV & 7-Pin Embedded Transducers Y-Cable

A80487

Axiom DV to 9-pin DV & 7-Pin CP370 Transducers Y-Cable

Axiom RV adaptor cables

A80488

Axiom RV to 7-pin Embedded Transducer Adapter

A80489

Axiom RV to 7-pin CP370 Transducer Adapter

A80490

Axiom RV to 9-pin DV Transducer Adapter

A80491

Axiom RV to 25-pin RV & 7-pin Embedded Transducers Y-Cable

A80492

Axiom RV to 25-pin RV & 7-pin CP370 Transducers Y-Cable

A80493

Axiom RV to 7-pin Embedded & 9-pin DV Transducers Y-Cable

A80494

Axiom RV to 7-pin CP370 & 9-pin DV Transducers Y-Cable

                  

Caution: Transducer cable

  • Do NOT use the transducer cable to lift or suspend the transducer; always support the transducer body directly during installation.
  • Do NOT cut, shorten, or splice the transducer cable.
  • Do NOT remove the connector.
If the cable is cut, it cannot be repaired. Cutting the cable will also void the warranty.

Accessory connection

The RCR-SDUSB or RCR-2 (available separately) can be connected to your MFD using the Accessory connection.

RCR connection

The following functions require a card reader attached to the MFD:

  • use of electronic cartography — alternatively cartography can be shared from a networked MFD that does have a card reader attached.
  • updating product software — alternatively if your MFD has a connection to the internet you can check online for software updates.
  • import and export user data (waypoints, routes and tracks) — alternatively user data can be imported and exported from a networked MFD that does have a card reader attached.
  • backup and restore settings — alternatively settings can be backed up and restored from a networked MFD that does have a card reader attached.
  • viewing pdf files
  • (1) capturing and viewing screenshots or images (.png, .jpg files)
  • (2) recording and viewing video files (.mov files )
  • installation of third-party LightHouse app (.apk files) (for installation only; apps cannot be run directly from storage device).
Important:
  1. To store, External SD or External USB must be selected as the Screenshot File location on the This display tab in the main MFD settings menu (accessible from Homescreen).
  2. To store, External SD or External USB must be selected as the Save Files location on the Photo & Video recording tab in the Video app settings menu.

In addition to the storage uses listed above, the USB slot on the RCR-SDUSB can also supply 0.5A of current to charge mobile devices.

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Device

Supported media

RCR-SDUSB (A80440))

1x SD card (or MicroSD card when using an SD card adaptor)

1x USB (Type A connector) (e.g. for connection of an external USB hard drive or pen / flash drive)

RCR-2 (A80218))

2x MicroSD card

For installation details for these devices, please refer to the instructions provided with your accessory.

Warning: USB device power

Do NOT connect any device to the product’s USB connection that requires an external power source.

Troubleshooting

Troubleshooting

LED Diagnostics

The Power swipe area is illuminated using LEDs. The LEDs color and flash sequence will identify the status of the MFD along with any error codes.

Normal states

MFD status LED color LED state

On

White

On (Brightness increases with display brightness)

Off

Red

On

Recovery

Blue

On

Error states

Fault LED color LED state

Low voltage

Red

Slow flash — one flash per second

High voltage

Red

Fast flash — two flashes per second

High temperature

Red and Blue

Alternating

               

Power up troubleshooting

Product does not turn on or keeps turning off

Possible causes Possible solutions

Blown fuse / tripped breaker.

  1. Check condition of relevant fuses and breakers and connections, replace if necessary. (Refer to the Technical Specification section of your product’s installation instructions for fuse ratings.)
  2. If fuse keeps blowing check for cable damage, broken connector pins or incorrect wiring.

Poor / damaged / insecure power supply cable / connections

  1. Check that the power cable connector is correctly orientated and fully inserted into the display connector and locked in position.
  2. Check the power supply cable and connectors for signs of damage or corrosion, and replace if necessary.
  3. With the display turned on, try flexing the power cable near to the display connector to see if this causes the unit to restart or lose power. Replace if necessary.
  4. Check the vessel’s battery voltage and the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion. Replace if necessary.
  5. With the product under load, using a multi-meter, check for high voltage drop across all connectors / fuses etc, and replace if necessary.

Incorrect power connection

The power supply may be wired incorrectly, ensure the installation instructions have been followed.

Product will not start up (restart loop)

Possible causes Possible solutions

Power supply and connection

See possible solutions from the table above, entitled ‘Product does not turn on or keeps turning off’.

Software corruption

  1. In the unlikely event that the product’s software has become corrupted, try downloading and installing the latest software from the Raymarine website.
  2. On display products, as a last resort, attempt to perform a ‘Power on Reset’. Be aware that this will delete all settings / presets and user data (such as waypoints and tracks), and revert the unit back to factory defaults.

Performing a power on reset — Axiom

Sonar troubleshooting

Problems with the sonar and their possible causes and solutions are described here.

Scrolling image is not being displayed

Possible causes Possible solutions
Sonar disabled

Select Ping Enable from the Sonar app’s Sounder menu.

Incorrect transducer selected

Check that the correct transducer is selected in the Sonar app’s Transducer menu.

Damaged cables
  1. Check that the transducer cable connector is fully inserted and locked in position.
  2. Check the power supply cable and connectors for signs of damage or corrosion, replace if necessary.
  3. With the unit turned on, try flexing the cable near to the display connector to see if this causes the unit to re-boot/loose power, replace if necessary.
  4. Check the vessel’s battery voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.
  5. With the product under load, using a multi-meter, check for high voltage drop across all connectors/fuses etc (this can cause the Sonar applications to stop scrolling or the unit to reset/turn off), replace if necessary.
Damaged or fouled transducer

Check the condition of the transducer ensuring it is not damaged and is free from debris/fouling, clean or replace as necessary.

Wrong transducer fitted

Ensure the transducer is compatible with your system.

External sonar module: SeaTalkhs / RayNet network problem.
  • Check that the unit is correctly connected to the multifunction display or Raymarine network switch. If a crossover coupler or other coupler cable / adapter is used, check all connections ensuring connections are secure, clean and free from corrosion, replace if necessary.
External sonar module: Software mismatch between equipment may prevent communication. Ensure all Raymarine products contain the latest available software, check the Raymarine website: www.raymarine.com/software for software compatibility.

No depth reading / lost bottom lock

Possible causes Possible solutions
Transducer location

Check that the transducer has been installed in accordance with the instructions provided with the transducer.

Transducer angle

If the transducer angle is too great the beam can miss the bottom, adjust transducer angle and recheck.

Transducer kicked-up

If the transducer has a kick-up mechanism, check that it has not kicked up due to hitting an object.

Power source insufficient

With the product under load, using a multi-meter, check the power supply voltage as close to the unit as possible to establish actual voltage when the current is flowing. (Check your product’s Technical specification for power supply requirements.)

Damaged or fouled transducer

Check the condition of the transducer ensuring it is not damaged and is free from debris / fouling.

Damaged cables
  1. Check the unit’s connector for broken or bent pins.
  2. Check that the cable connector is fully inserted into the unit and that the locking collar is in the locked position.
  3. Check the cable and connectors for signs of damage or corrosion, replace if necessary.
  4. With the unit turned on, try flexing the power cable near to the display connector to see if this causes the unit to re-boot/loose power, replace if necessary.
  5. Check the vessel’s battery voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.
  6. With the product under load, using a multi-meter, check for high voltage drop across all connectors/fuses etc (this can cause the Sonar applications to stop scrolling or the unit to reset/turn off), replace if necessary.
Vessel speed too high

Slow vessel speed and recheck.

Bottom too shallow or too deep

The bottom depth may be outside of the transducers depth range, move vessel to shallower or deeper waters as relevant and recheck.

Poor / problematic image

Possible causes Possible solutions
Vessel stationary

Fish arches are not displayed if the vessel is stationary; fish will appear on the display as straight lines.

Scrolling paused or speed set too low

Unpause or increase sonar scrolling speed.

Sensitivity settings may be inappropriate for present conditions.

Check and adjust sensitivity settings or perform a Sonar reset.

Damaged cables
  1. Check the unit’s connector for broken or bent pins.
  2. Check that the cable connector is fully inserted into the unit and that the locking collar is in the locked position.
  3. Check the cable and connectors for signs of damage or corrosion, replace if necessary.
  4. With the unit turned on, try flexing the power cable near to the display connector to see if this causes the unit to re-boot/loose power, replace if necessary.
  5. Check the vessel’s battery voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.
  6. With the product under load, using a multi-meter, check for high voltage drop across all connectors/fuses etc (this can cause the Sonar applications to stop scrolling or the unit to reset/turn off), replace if necessary.
Transducer location
  • Check that the transducer has been installed in accordance with the instructions provided with the transducer.
  • If a transom mount transducer is mounted too high on the transom it may be lifting out of the water, check that the transducer face is fully submerged when planing and turning.
Transducer kicked-up

If the transducer has a kick-up mechanism, check that it has not kicked up due to hitting an object.

Damaged or fouled transducer

Check the condition of the transducer ensuring it is not damaged and is free from debris / fouling.

Damaged transducer cable

Check that the transducer cable and connection is free from damage and that the connections are secure and free from corrosion.

Turbulence around the transducer at higher speeds may affect transducer performance

Slow vessel speed and recheck.

Interference from another transducer
  1. Turn off the transducer causing the interference.
  2. Reposition the transducers so they are further apart.
Unit power supply fault

Check the voltage from the power supply, if this is too low it can affect the transmitting power of the unit.

Wi-Fi troubleshooting

Before troubleshooting problems with your Wi-Fi connection, ensure that you have followed the Wi-Fi location requirements guidance provided in the relevant installation instructions and performed a power cycle/reboot of the devices you are experiencing problems with.

Cannot find network

Possible cause Possible solutions
Wi-Fi not currently enabled on devices. Ensure Wi-Fi is enabled on both Wi-Fi devices and rescan available networks.
Some devices may automatically turn off Wi-Fi when not in use to save power. Power cycle / reboot devices and rescan available networks.
Device not broadcasting.
  1. Try to enable broadcasting of the device’s network using the Wi-Fi settings on the device you are trying to connect to.
  2. You may still be able to connect to the device, when it is not broadcasting, by manually entering the device’s Wi-Fi Name / SSID and passphrase in the connection settings of the device you are trying to connect.
Devices out of range or signal being blocked. Move devices closer together or, if possible remove the obstructions and then rescan available network.

Cannot connect to network

Possible cause Possible solutions
Some devices may automatically turn off Wi-Fi when not in use to save power. Power cycle/reboot devices and retry the connection.
Trying to connect to the wrong Wi-Fi network Ensure you are trying to connect to the correct Wi-Fi network, the Wi-Fi network’s name can be found in the Wi-Fi settings on the broadcasting device (the device that you are trying to connect to).
Incorrect network credentials Ensure you are using the correct passphrase, the Wi-Fi network’s passphrase can be found in the Wi-Fi settings on the broadcasting device (the device that you are trying to connect to).
Bulkheads, decks and other heavy structure can degrade and even block the Wi-Fi signal. Depending on the thickness and material used it may not always be possible to pass a Wi-Fi signal through certain structures
  1. Try repositioning the devices so the structure is removed from the direct line of sight between the devices, or
  2. If possible use a wired connection instead.
Interference being caused by other Wi-Fi enabled or older Bluetooth enabled devices (Bluetooth and Wi-Fi both operate in the 2.4 GHz frequency range, some older bluetooth devices may interfere with Wi-Fi signals.)
  1. Change the Wi-Fi Channel of the device you are trying to connect to and retry the connection. You can use free Wi-Fi analyzer apps on your smart device to help you choose a better channel (channel with least traffic).
  2. Temporarily disable each wireless device in turn until you have identified the device causing the interference.
Interference caused by other devices that use the 2.4GHz frequency See list below of some common devices that use the 2.4GHz frequency:
  • Microwave ovens
  • Fluorescent lighting
  • Cordless phones / baby monitors
  • Motion sensors
Temporarily switch off each device in turn until you have identified the device causing the interference, then remove or reposition the offending device(s).
Interference caused by electrical and electronic devices and associated cabling could generate an electromagnetic field which may interfere with the Wi-Fi signal. Temporarily switch off each item in turn until you have identified the device causing the interference, then remove or reposition the offending device(s).

Connection extremely slow and or keeps dropping out

Possible cause Possible solutions
Wi-Fi performance degrades over distance so products farther away will receive less network bandwidth. Products installed close to their maximum Wi-Fi range will experience slow connection speeds, signal drop outs or not being able to connect at all.
  • Move devices closer together.
  • For fixed installations such as a Quantum Radar, enable the Wi-Fi connection on an MFD installed closer to the device.
Interference being caused by other Wi-Fi enabled or older Bluetooth enabled devices (Bluetooth and Wi-Fi both operate in the 2.4 GHz frequency range, some older bluetooth devices may interfere with Wi-Fi signals.)
  1. Change the Wi-Fi Channel of the device you are trying to connect to and retry the connection. You can use free Wi-Fi analyzer apps on your smart device to help you choose a better channel (channel with least traffic).
  2. Temporarily switch off each device in turn until you have identified the device causing the interference, then remove or reposition the offending device(s).
Interference from devices on other vessels. When in close proximity to other vessels, for example, when moored up in a marina, many other Wi-Fi signals may be present.
  1. Change the Wi-Fi Channel of the device you are trying to connect to and retry the connection. You can use free Wi-Fi analyzer apps on your smart device to help you choose a better channel (channel with least traffic).
  2. If possible, move your vessel to a location with less Wi-Fi traffic.

Network connection established but no data

Possible cause Possible solutions
Connected to the wrong network. Ensure that your devices is connected to the correct network.
Device software incompatibility Ensure both devices are running the latest available software.
It may be possible that the device has become defective
  1. Try updating software to a later version, or
  2. try reinstalling the software.
  3. Obtain new replacement device.

Mobile application running slowly or not at all

Possible cause Possible solutions
Raymarine app not installed Install mobile app from relevant app store.
Raymarine app version not compatible with MFD software Ensure mobile app and MFD software are latest available versions.
Mobile apps not enabled on MFD Enable “Viewing only” or “Remote Control” as required in the Mobile Apps setting on your MFD.

Touchscreen troubleshooting

Problems with the touchscreen and their possible causes and solutions are described here.

Problem Possible causes Possible solutions
Touchscreen does not operate as expected. TouchLock is enabled. Swipe your finger from left to right across the Power button swipe area to de-activate the TouchLock.
Screen is not being operated with bare fingers, for example gloves are being worn. Bare fingers must make contact with the screen for correct operation. Alternatively you may use conductive gloves.
Water deposits on the screen. Carefully clean and dry the screen in accordance with the instructions provided.

Miscellaneous troubleshooting

Miscellaneous problems and their possible causes and solutions are described here.

Problem Possible causes Possible solutions
Display behaves erratically:
  • Frequent unexpected resets.
  • System crashes or other erratic behavior.
Intermittent problem with power to the display. Check relevant fuses and breakers.
Check that the power supply cable is sound and that all connections are tight and free from corrosion.
Check that the power source is of the correct voltage and sufficient current.
 
Software mismatch on system (upgrade required). Go to www.raymarine.com and click on support for the latest software downloads.
Corrupt data / other unknown issue. Perform a factory reset.
Important: This will result in the loss of any settings and data (such as waypoints) stored on the product. Save any important data to a memory card before resetting.

Technical support

Raymarine product support and servicing

Raymarine provides a comprehensive product support service, as well as warranty, service, and repairs. You can access these services through the Raymarine website, telephone, and e-mail.

Web support

Please visit the “Support” area of the Raymarine website for:

Worldwide support

Region Contact

United Kingdom (UK), EMEA, and Asia Pacific

United States (US)

Australia and New Zealand

(Raymarine subsidiary)

France

(Raymarine subsidiary)

Germany

(Raymarine subsidiary)

Italy

(Raymarine subsidiary)

Spain

(Authorized Raymarine distributor)

Netherlands

(Raymarine subsidiary)

Sweden

(Raymarine subsidiary)

Finland

(Raymarine subsidiary)

Norway

(Raymarine subsidiary)

Denmark

(Raymarine subsidiary)

Russia

(Authorized Raymarine distributor)

Technical specification

Axiom tech spec

Power

 

Axiom 7

Axiom 9

Axiom 12

Nominal supply voltage:

12 V dc

Operating voltage range:

8 V dc to 16 V dc

Fuse requirements:

  • Inline fuse = 7 Amp, or
  • Thermal breaker = 7 Amp

Power consumption:

(Maximum @ 12 V dc)

  • Chartplotter — 7.34 Watts
  • DV — 10.02 Watts
  • RV — 9.84 Watts
  • Chartplotter — 8.95 Watts
  • RV — 11.98 Watts
  • Chartplotter — 15.48 Watts
  • RV — 18.96 Watts
Note:

Power consumption figures for DV variants were taken using a CPT-100DVS transducer and RV variants using a RV-100 transducer.

Environmental

 

Axiom 7

Axiom 9

Axiom 12

Operating temperature range:

-25°C to + 55°C

Storage temperature range:

-30°C to + 70°C

Humidity:

up to 93% @ 40°C

Water ingress protection:

IPx6 and IPx7

LCD specification

 

Axiom 7

Axiom 9

Axiom 12

Size (diagonal):

7.0”

9.0”

12.1”

Type:

TN (Twisted Nematic)

IPS (In-Plane Switching)

Color depth:

24 bit

Resolution:

WVGA 800 x 480

WXGA 1280 x 800

Ratio:

5:3

16:10

Illumination:

1200 nits / 1200 cd/m2

Viewing angle:

Top 60 / Bottom 70 / Left 70 / Right 70

Top 88 / Bottom 88 / Left 88 / Right 88

Number of simultaneous touches:

2

1 to 16

Data connections

 

Axiom 7

Axiom 9

Axiom 12

Transducer:

  • DV variant = 9 pin DownVision type connector
  • RV variant = 25 pin RealVision type connector

25 pin RealVision type connector

NMEA 2000:

1 x DeviceNet (male connector built into power cable.)

Accessory connection:

1 x USB Micro B

Network:

1 x RayNet type SeaTalkhs connector (10/100 Mbits/s)

Wi-Fi:

1 x 802.11/b/g/n

Bluetooth:

1 x Bluetooth V4.0

LEN (Load Equivalency Number):

1

Storage

 

Axiom 7

Axiom 9

Axiom 12

Internal:

4GB Solid State (2 GB usable)

External microSD card:

1 x MicroSDXC card slot

External (via RCR-SDUSB accessory):

  • 1 x SD card slot
  • 1 x USB A

External (via RCR-2 accessory)

2 x MicroSDHC card slots

Internal sonar specification

Internal GNSS (GPS / GLONASS) receiver specification

Channels Multiple — ability to simultaneously track up to 28 satellites
Cold start <2 minutes
Receiver IC Sensitivity
  • 165 dBm (Tracking)
  • 160 dBm (Acquisition)
  • 148 dBm (Cold start)
GNSS compatibility
  • GPS
  • GLONASS
  • Beidou*
  • Galileo*
SBAS compatibility
  • EGNOS
  • GAGAN
  • MSAS
  • QZSS
  • WAAS
Operating frequency 1574 MHz to 1605 MHz
Signal Acquisition Automatic
Almanac Update Automatic
Geodetic Datum WGS-84 (alternatives can be selected on the MFD)
Refresh Rate 10 Hz (10 times per second)
Antenna
  • Internal — Ceramic chip mounted near top of unit
Position Accuracy
  • Without SBAS: <= 15 metres 95% of the time
  • With SBAS: <= 5 metres 95% of the time
Note: * Supported in future software update.

Spares and accessories

AXIOM accessories

Part number Name Details
A80440 RCR-SDUSB External MicroSD and USB reader
A80515 Right angled RV transducer adaptor cable  
A80498 7” Front installation kit Includes:
  • Front mount adaptor
  • 2 x bezel pieces
  • 4 x self-tapping screws
  • Front mount suncover
A80499 7” Front mount suncover  
A80500 9” Front installation kit Includes:
  • Front mount adaptor
  • 2 x bezel pieces
  • 4 x self-tapping screws
  • Front mount suncover
A80501 9” Front mount suncover  
A80502 12” Front installation kit Includes:
  • Front mount adaptor
  • 2 x bezel pieces
  • 4 x self-tapping screws
  • Front mount suncover
A80503 12” Front mount suncover  

               

Axiom transducer adaptor cables

The following adaptor cable are available to enable connection of a wider selection of transducers.

Axiom DV adaptor cables

A80484

Axiom DV to 7-pin Embedded Transducer Adapter

A80485

Axiom DV to 7-pin CP370 Transducer Adapter

A80486

Axiom DV to 9-pin DV & 7-Pin Embedded Transducers Y-Cable

A80487

Axiom DV to 9-pin DV & 7-Pin CP370 Transducers Y-Cable

Axiom RV adaptor cables

A80488

Axiom RV to 7-pin Embedded Transducer Adapter

A80489

Axiom RV to 7-pin CP370 Transducer Adapter

A80490

Axiom RV to 9-pin DV Transducer Adapter

A80491

Axiom RV to 25-pin RV & 7-pin Embedded Transducers Y-Cable

A80492

Axiom RV to 25-pin RV & 7-pin CP370 Transducers Y-Cable

A80493

Axiom RV to 7-pin Embedded & 9-pin DV Transducers Y-Cable

A80494

Axiom RV to 7-pin CP370 & 9-pin DV Transducers Y-Cable

                  

Legacy MFD adaptor plates

Adaptor plates are available to enable installation of Axiom MFDs in the place of a Legacy MFD.
Existing legacy MFD Adaptor part number New MFD Fixing holes
a9x A80526 Axiom 9” Existing
a12x A80527 Axiom 12” New
c12x / e12x A80528 Axiom 12” Existing
C70 Classic A80525 Axiom 9” New
C80 / E80 Classic A80564 Axiom 9” Existing
C120 / E120 Classic A80529 Axiom 12” Existing
e7 / e7D A80524 Axiom 7” Existing
Note:

The adaptor plates have been designed to utilize your legacy MFD’s existing cut out and fixing holes. Where it is not possible to reuse existing fixing holes then a mounting template is supplied, which provides the location for the new fixing holes.

AXIOM spares

Part number Name Details
R70523 Power/DeviceNet combined cable 1.5m (4.92 ft)  
R70561 Right angled Power/DeviceNet combined cable 1.5m (4.92 ft)  
R70525 7” Trunnion mount suncover  
R70526 7” Rear cover For trunnion and rear installation
R70527 7” Surface mount suncover  
R70528 7” Rear mounting kit Includes 2 x metal brackets, 4 x studs and 4 x thumb nuts
R70524 7” Metal trunnion mounting kit Includes trunnion and 2 knobs
R70529 9” Metal trunnion mounting kit Includes trunnion and 2 knobs
R70530 9” Trunnion mount suncover  
R70531 9” Rear mounting kit Includes 2 x metal brackets, 4 x studs and 4 x thumb nuts
R70532 12” Metal trunnion mounting kit Includes trunnion and 2 knobs
R70533 12” Trunnion mount suncover  
R70534 12” Rear mounting kit Includes 2 x metal brackets, 4 x studs and 4 x thumb nuts

               

RayNet to RayNet cables and connectors

SeaTalkng ® cables and accessories

SeaTalkng ® cables and accessories for use with compatible products.

Part No Description Notes

T70134

Starter kit

Includes:

  • 1 x 5 Way connector (A06064)
  • 2 x Backbone terminator (A06031)
  • 1 x 3 m (9.8 ft) spur cable (A06040)
  • 1 x Power cable (A06049)

A25062

Backbone Kit

Includes:

  • 2 x 5 m (16.4 ft) Backbone cable (A06036)
  • 1 x 20 m (65.6 ft) Backbone cable (A06037)
  • 4 x T-piece (A06028)
  • 2 x Backbone terminator (A06031)
  • 1 x Power cable (A06049)

A06038

Spur cable 0.4 m (1.3 ft)

 

A06039

Spur cable 1 m (3.3 ft)

 

A06040

Spur cable 3 m (9.8 ft)

 

A06041

Spur cable 5 m (16.4 ft)

 

A06042

Elbow spur cable 0.4 m (1.3 ft)

 

A06033

Backbone cable 0.4 m (1.3 ft)

 

A06034

Backbone cable 1 m (3.3 ft)

 

A06035

Backbone cable 3 m (9.8 ft)

 

A06036

Backbone cable 5 m (16.4 ft)

 

A06068

Backbone cable 9 m (29.5 ft)

 

A06037

Backbone cable 20 m (65.6 ft)

 

A06043

SeaTalkng ® to bare wire spur cable 1 m (3.3 ft)

 

A06044

SeaTalkng ® to bare wire spur cable 3 m (9.8 ft)

 

A06049

Power cable 1 m (3.3 ft)

 

A06077

Right angled connector

90° right angle spur connector.

A06031

Terminator

 

A06028

T-piece

Provides 1 x spur connection

A06064

5–way connector block

Provides 3 x spur connections

A06030

Backbone extender

 

E22158

SeaTalk to SeaTalkng ® converter kit

Allows the connection of SeaTalk devices to a SeaTalkng ® system.

A80001

Inline terminator

Provides direct connection of a spur cable to the end of a backbone cable. No T-piece required.

A06032

Spur blanking plug

 

R12112

ACU / SPX SeaTalkng ® spur cable 0.3 m (1.0 ft)

Connects an SPX course computer or an ACU to a SeaTalkng ® backbone.

A06047

SeaTalk (3 pin) to SeaTalkng ® adaptor cable 0.4 m (1.3 ft)

 

A22164

SeaTalk to SeaTalkng ® spur cable 1 m (3.3 ft)

 

A06048

SeaTalk2 (5 pin) to SeaTalkng ® adaptor cable 0.4 m (1.3 ft)

 

A06045

SeaTalkng ® to DeviceNet (Female) adaptor cable 0.4 m (1.3 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.

A06075

SeaTalkng ® to DeviceNet (Female) adaptor cable 1 m (3.3 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.

A06046

SeaTalkng ® to DeviceNet (Male) adaptor cable 1.5 m (4.92 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.

A06076

SeaTalkng ® to DeviceNet (Male) adaptor cable 1 m (3.3 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.

A06078

SeaTalkng ® to DeviceNet (Male) adaptor cable 0.1 m (0.33 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.

E05026

DeviceNet (Female) to bare wires adaptor cable (0.4 m (1.3 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.

E05027

DeviceNet (Male) to bare wires adaptor cable (0.4 m (1.3 ft)

Allows the connection of NMEA 2000 devices to a SeaTalkng ® system.