Lob Letter – Adverse Action Notice

Subject: Important Notice Regarding Your Recent Application

Dear {{applicants_first_name}},

Thank you for your recent application with Lob Financial. After careful review, we regret to inform you that we are unable to approve your application for {{productservice_name}} at this time.

This decision was based on the following:
{{reason_for_adverse_action}}

Important Information About Your Rights: If this decision was based in whole or in part on information provided by a consumer reporting agency, please note:

Consumer Reporting Agency Contact Information: {{agency_name}}
{{agency_address}}
{{agency_phone_number}}
{{agency_website}}

The reporting agency did not make the decision and cannot explain why the decision was made.
You have the right to obtain a free copy of your consumer report from the agency within 60 days of receiving this notice.
You also have the right to dispute the accuracy or completeness of any information in your report.

If you have questions about this decision or would like more information, please contact us at {{phone_number}} or visit {{url}}.

What to do next

If you would like to review the information used in this decision, contact the consumer reporting agency listed above within 60 days and request your free copy of the report related to this notice. Have your full name, current address, date of birth, and the last four digits of your Social Security number available so they can locate your file.

If you believe any item in your report is inaccurate or incomplete, you can file a dispute directly with the agency. They will investigate and notify you of the results. If the agency makes a change to your report, they will send us an update.

If your circumstances have changed or you have additional documentation you would like us to consider, you may submit those materials to {{contact_email}}. We will review the new information and let you know whether a new application is required.

If you suspect fraud or identity theft, you may place a fraud alert or security freeze with the credit bureaus and report the incident to the appropriate authorities. Resources are available at {{agency_website}} and {{ftc_resource}}.

Thank you for considering Lob Financial. We appreciate your interest and welcome the opportunity to serve you in the future.

Sincerely,
{{your_name}}
{{your_title}}

Lob Financial