Subject: Failed Payment Notification – Action Required
Dear {{customers_first_name}},
We are writing to inform you that a recent payment attempt for your account #{{account_number}} was unsuccessful. As of {{date}}, your account shows a failed payment in the amount of ${{failed_payment_amount}}.
Account Summary:
Original Payment Due Date: {{original_due_date}}
Failed Payment Amount: ${{failed_payment_amount}}
Current Total Amount Due: ${{total_amount_due}}
Please review your payment method to ensure your information is up to date and submit payment as soon as possible to avoid additional fees or disruption of service.
Online:
Scan the QR code below or visit our secure payment portal at {{url}}
Phone:
Call our billing department at {{phone}}
Mail:
Send a check or money order payable to Lob Financial to {{address}}
If you believe this notice was sent in error or if payment has already been made, please contact us at {{phone_number}}. Thank you for your prompt attention to this matter.
SUBMIT PAYMENT
Access Our Secure Portal
{{url}}